A little help, whenever you need it

Support

Questions about HypnoVue? Contact Justin Tyler Moore: hypno@theaistudio.pro

Include your app version, iPhone model, and a description of the issue. A screenshot can help. Do not include passwords, full payment details, or private AI prompts.

Purchases aren't showing

Check that you're signed in to the Apple Account used for the purchase. Open the Store or Settings and tap Restore Purchases. Check your connection and active subscription status. If a purchase is still pending, wait for Apple's confirmation before trying again.

Manage or cancel a subscription

Open iPhone Settings → your name → Subscriptions → HypnoVue. You can also use Manage subscriptions in the app. For billing or refund requests, use Apple's Report a Problem.

AI Studio can't generate

AI Studio requires active Pro or Unlimited AI access and a network connection. Pro includes two pages per UTC calendar month. All requests share daily capacity; when it is exhausted, try after the next UTC day begins. If a request is still processing, resume that request rather than starting a duplicate. Avoid personal information in your description.

A small area won't fill

Zoom into the region and tap inside its outline. Try Undo if the result differs from what you intended. Send a screenshot and the page's pack/name if you find a region that still cannot be colored.

Save your artwork

Choose the app's save/export action and allow it to add the image to Photos. If permission was denied, check the app's Photos permission in iPhone Settings. Your saved drafts and generated pages remain local; removing the app can remove them.

Advertising and privacy

Ad Free and active Pro disable advertising. You can reopen Privacy options in app Settings when Google makes that control available. AI sharing consent can be changed in Settings. Read the privacy policy for data handling and privacy requests.